Support

Get in touch

Email hello@flixrapp.com and you'll get a reply from a person. Include your device and iOS version if something is broken — it saves a round trip.

Common questions

Why am I seeing films I can't watch?

Check your streaming services are set correctly in the app. Flixr filters the deck to the services you've selected, and availability changes as titles move between platforms.

The deck doesn't feel personal yet.

It needs data. Rate a few things you've already seen and the deck changes noticeably — ratings teach it far more than swipes alone.

How do I delete my account?

You can delete your account and its data from within the app. If you can't get in, email us from the address on the account and we'll handle it.

Report a problem

Found a bug, or a film matched to the wrong entry? Email us with a screenshot. Film and TV metadata comes from TMDB, so occasionally a correction belongs upstream — we'll tell you if so.